Privacy Policy

Effective Date: January 1, 2024

Welcome to madebyexpedition.com, operated by Made by Expedition LLC (“us”, “we”, or “our”). Your privacy is of paramount importance to us. This privacy policy document outlines the types of personal information that is received and collected by the Site and how it is used. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: This includes information you voluntarily provide when you contact us or submit a form, such as your name, email address, and phone number. We use this information to respond to your inquiries and provide you with the requested services.
  • Usage Data: We collect data about your interactions with our website, such as your IP address, browser type, and the pages you visit. We use this information to improve the user experience and optimize our website.
  • Web Analytics: We use third-party service providers to monitor and analyze the use of our Site. This helps us understand how visitors engage with our website and allows us to make improvements.

How We Use Personal Information

We use the Personal Information we obtain on our website for legitimate business purposes, including to:

  • Provide our services to you; process, evaluate, and respond to your requests and inquiries; and send administrative information to you, such as changes to our terms, conditions, and policies. We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.
  • Market our services to you. We will engage in this activity with your consent or where we have a legitimate interest.
  • Operate, evaluate, and improve our business (including developing new services; enhancing and improving our services; analyzing our services; managing our communications; performing data analytics and market research; and performing accounting, auditing, and other internal functions). We will engage in these activities to comply with a legal obligation and/or because we have a legitimate interest.
  • Protect against, identify, and prevent fraud, security breaches, and other criminal activity and risks. We will engage in these activities to comply with a legal obligation and/or because we have a legitimate interest.
  • Comply with and enforce applicable legal requirements, relevant industry standards, and our policies, including this Privacy Policy. We will engage in these activities to comply with a legal obligation and/or because we have a legitimate interest.
  • Aggregate and/or anonymize Personal Information so that it will no longer be considered personal information. We do so to generate other data for our use, which we may use and disclose for any purpose.

Third-Party Service Providers

We may share your information with third-party service providers, such as Google Analytics, to provide you with services and improve our website. These third parties are required to adhere to their respective privacy policies and are not permitted to use your information for any other purpose.

Your Rights and Choices

We offer you certain choices in connection with the personal information we obtain about you. If you would like to request to review, correct, update, suppress, restrict, or delete personal information, please contact us as specified in the How to Contact Us section of this Privacy Policy.

To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to your information.

Data Retention

We retain personal information for as long as needed or permitted in light of the purposes for which we obtained it and consistent with applicable law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you and provide the website or our services to you;
  • Whether there is a legal obligation to which we are subject; and
  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitation, litigation, or regulatory investigations).

How We Protect Personal Information

We seek to use reasonable administrative, technical and physical safeguards designed to protect personal information within our organization. We hold our employees accountable for complying with policies, procedures, and regulations regarding the protection and confidentiality of personal information. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the How to Contact Us section of this Privacy Policy.

Children’s Personal Information

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to this Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will indicate at the top of the notice when it was most recently updated. Any changes will become effective when we post the revised Privacy Policy.

How to Contact Us

Made by Expedition LLC, located at 151 W 4th Street, Suite 225 Cincinnati, OH 45202, is the company responsible for collection, use, and disclosure of your personal information under this Privacy Policy. To contact us in relation to this Privacy Policy or any privacy matter, including our use of your personal information or to exercise other applicable privacy rights, please use the following contact details:

Please email: haveit@madebyexpedition.com